FREQUENTLY ASKED QUESTIONS
When will my order ship?
Currently, all orders ship within 2-5 business days. If you need your bows by a specific date, please contact us prior to ordering so we can make sure we can accommodate!
How big are your bows?
Bow size depends on our bow styles! You can see a chart of our bow styles here. All bows also have measurements listed in the description.
Help! My bow came untied!
Email firstname.lastname@example.org for instructions on sending your bow back for a retie!
Do you offer returns/exchanges?
Due to the nature of our products, we do not offer returns or exchanges for hygiene reasons. However, if you are unhappy with your purchase or have an issue with your bow, please contact us and we'll do everything we can to make it right!
Are your clips secured?
All of our clips are reversible and can be slid out and moved to the right or left side. If you would like your clips glued permanently to one side, please leave a note at checkout stating that you would like a right or left-sided clip!
What size are your headbands?
Our nylon headbands can fit from newborns all the way up to adults!
Do you take custom orders?
We do not accept custom orders at this time.